Privacy Policy
Last Updated: 1 July 2026We understand how sensitive personal data can be. That's why Ultrawin has made data protection a top priority from day one. Read this policy to understand what data we collect, why we collect it, and how it is kept secure.
The core principles Ultrawin follows to protect your data
We only collect the information genuinely needed to provide our services — nothing more.
All your data is transmitted using 256-bit TLS encryption. Encryption is also applied at the storage level.
Ultrawin never sells your personal information to advertisers or any third parties.
You have the full right to view, correct, or request deletion of your personal data.
When an account is closed or no longer needed, data is deleted in accordance with legal obligations.
Third-party cybersecurity specialists conduct regular audits of Ultrawin's systems.
In Brief: Ultrawin respects your privacy. This policy clearly explains what information we collect, why we collect it, and what rights you have. Everything is laid out transparently so you always know where you stand.
Ultrawin collects certain information to provide its services. This information falls into three categories – what you provide directly, what is collected automatically, and what is received from third parties.
Information you provide directly:
Automatically collected information:
Important: We never store card numbers directly. All payment processing is handled entirely through mobile banking gateways — not Ultrawin's servers.
Every purpose for which Ultrawin collects data is specific and legitimate. See the table below for full details:
| Data Type | Why It's Used | Legal Basis |
|---|---|---|
| Name & Identity | Account Registration & KYC Verification | Contractual Obligation |
| Mobile Number | OTP Verification & Payment Processing | Contractual Obligation |
| Date of birth | Age Verification (18+) | Legal Obligations |
| IP & Device Data | Security & Fraud Prevention | Legitimate Interest |
| Gaming History | Responsible Gaming Monitoring | Legal & Legitimate Interests |
| Bonus Notifications (with consent) | User Consent |
You can opt out of promotional emails or notifications at any time – simply update your account settings or contact support.
Ultrawin's approach to data security is comparable to a bank's — and in some respects even more robust. The key security layers are outlined below:
Security works both ways. Alongside Ultrawin's own protections, keep your password confidential and always log out after using a shared or unfamiliar device.
Ultrawin never sells your personal data to advertisers, data brokers, or any third party. That is our core commitment.
However, data may be shared in a limited set of circumstances:
Before sharing data in any of the above cases, a confidentiality agreement is in place with the relevant party, obligating them to keep your data secure.
Ultrawin uses cookies on its website and app. Cookies are small files stored in your browser that help the site recognize you and improve your experience.
The types of cookies we use:
You can disable non-essential cookies through your browser settings, though some features may not function as intended.
Please Note: Ultrawin does not use tracking cookies for advertising. We do not follow you across other sites.
Ultrawin believes you should have control over your own data. Here are your key rights:
You can request to see what personal data we hold about you.
You can request corrections if any of your information is inaccurate.
You can request deletion of your data at any time, except where retention is required by law.
You can object to your data being used for specific purposes.
You can request a copy of the data we hold about you.
In certain circumstances, you can request that the processing of your data be temporarily restricted.
To exercise any of these rights, email us at support@ultrawin.ws or visit the Help Center Reach us via live chat. We'll respond within 30 business days.
Ultrawin is strictly an 18+ platform. No one under the age of 18 is permitted to register, and we never knowingly collect data from minors.
If a parent or guardian believes their minor child has accidentally registered on Ultrawin, please contact us immediately at support@ultrawin.ws. We will close the account and delete all associated data.
We make no compromises on age verification. KYC verification including a national ID is required in any suspicious case.
Ultrawin does not retain data longer than necessary. The general policy is:
Upon account closure, all data beyond what is legally required to be retained will be deleted within the designated timeframe.
Ultrawin may update this Privacy Policy as needed. Any changes will be published on this page with a revised date. For significant changes, you will be notified in advance via your registered email or app notification.
Continued use of the platform after any changes takes effect constitutes acceptance of the updated policy. The latest version will always be available on this page.
For any questions, complaints, or requests regarding our Privacy Policy, please contact our Data Protection Team:
We typically respond to data-related requests within 7–30 business days. Urgent security matters are addressed within 24 hours.
Last Updated: 1 July 2026. The English version of this Privacy Policy shall be considered the authoritative document.